Comprehensive answers to frequently
asked questions

We believe in transparency and want to address any questions you may have about our catering offerings. Take a look at the most commonly asked questions and their detailed answers to make informed decisions.

What types of events do you cater to?

We are a fully licensed and insured full-service caterer that caters a wide range of events, including weddings, corporate functions, private parties, and more. No event is too big or small for our team!

How far in advance should I book your services?

We recommend booking as early as possible to secure your preferred date and menu pricing, especially during peak seasons. Wedding receptions typically book 4-12 months in advance. Corporate events usually have a shorter lead time. If we're available, we can provide corporate lunches with a 48 hour notice. We suggest reserving your date as soon as it is confirmed. Summer weekends and all dates in December fill very quickly!

Do you provide Corporate Catering accounts?

Yes! We do offer corporate catering accounts aka “House Accounts” for qualifying businesses. Corporate Catering Accounts must go through the application process and be approved by our Corporate Catering department.

Do you have children's prices?

Yes. Children 5 to 10 years old are 50% of the regular price. Children 4 and under are FREE but are counted for seating.

Can you provide rental items for my event?

Yes! Not only can we arrange for the rental of the usual party items such as tables, chairs, linens, china, glassware and silverware, but we also have access to fine china, crystal, and specialty linens. We can also arrange for larger items such as canopies, stages and dance floors. We rent them for you without a markup!

Do you provide bartenders and servers?

Yes! Our bartenders and servers are licensed, trained, professional, and uniquely chic! We carry full liability insurance for both food and alcohol service. As a general rule, you need to allow one bartender per 50 guests for beer and wine bars and one bartender per 50 guests for full bar service.

Do you have a corkage fee?

No. We will open and serve beverages you supply at no additional charge.

Do you charge a cake cutting fee?

Yes! The fee is $1.00 per person.

Besides the cost of food, what charges can I expect for a catered event?

When we provide your personalized proposal, we list of all of our estimated charges in order to provide you with a complete proposal. In addition to the package per person price, we include the following in each proposal: rental upgrades or additions (that we obtain on your behalf), labor charges for service staff, and sales tax.

Is a gratuity included in your bill?

Gratuities are not itemized in the bill (unless directed to do so by the client), nor are they required. They are, however, graciously accepted by our staff for a job well done. A gratuity of $25-50 per staff member or a percentage of the total is customary. We do not put tip jars on bars for private parties and weddings.

Do you provide paper goods, china, linens, or chafing dishes for drop offs?

For drop offs, we include quality paper plates and plastic eating utensils. We also provide any necessary chaffing dishes. If you prefer china and silverware, we will be happy to make arrangements, however these items require that our staff be present at your event.

Can you accommodate dietary restrictions?

Yes, we offer customized menus to accommodate various dietary restrictions and preferences, including vegetarian, vegan, gluten-free, and more.

Do you provide event planning services?

Yes, we offer comprehensive event planning services to help with venue selection, decor, entertainment, transportation, lodging and overall event coordination.

How can I get a quote for my event?

You can get a quote by filling out our contact form on the website or by calling us directly. We will discuss your event details and provide a customized quote based on your requirements.

Do you provide tastings?

Yes! We are happy to prepare a selection of menu items for your enjoyment when you come in to plan your event. Since we do not keep premium or non-seasonal ingredients on-hand for tastings, we must usually shop locally for ingredients. To off-set some of our out-of-pocket expenses, we charge a flat $50 tasting fee for 2 people and $100 for up to 4 people. If you sign a contract with us, we will deduct 100% of the tasting charges from your invoice.

Do you provide wine or liquor?

While Otterly Gingertastic is not licensed to sell alcohol, we do maintain the necessary liability insurance to serve your guests if you provide the alcohol. We can provide you with recommendations on where to find the best buys and offer suggestions on selections.

How do you charge for labor?

We charge for our staff by the hour. Regular social events and corporate events have a minimum of 4 hours. Weddings have a minimum of 6 hours. We do our best to estimate the amount of time that our staff will be needed for your event. However, since many variables exist, the final cost is based on the actual time worked. For large full service events, we require an Event Manager to oversee staff and ensure the coordination of a successful event.

Do your bartenders and servers wear uniforms?

Our trained, professional staff are attired either in black and white uniforms or in all black uniforms with long, black bistro aprons. They are professional, clean, and always ready to help!

What are the hourly rates of your staff?

Event Manager: $50 per hour
On-Site Chef: $45 per hour
Bartender: $25 per hour
Service Staff: $30 per hour

What does the service charge cover?

The service charge offsets labor and administration costs such as dishwashing, packing for your event, shopping for food, clean up, site visits, working with rental companies, etc. The service charge is NOT a gratuity and is subject to state and local tax laws.

What is your "Drop Off" service?

We bring a buffet to you, set it up and return later to pick up non-disposable serving items. There are NO servers. This option works best for informal corporate events and informal parties of less than 50 people.