1. Introduction
Otterly Gingertastic (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or engage with our services.
2. Information We Collect
A.Personal Information
We may collect:
- Name
- Email address
- Phone number
- Event details (date, guest count, location, preferences)
- Billing or payment-related information (processed securely via third-party providers)
B.Automatically Collected Information
When you visit our Website:
- IP address
- Browser type
- Device information
- Pages visited and time spent
- Referral sources
C.Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Analyze Website performance
- Support marketing and advertising efforts
3. How We Use Your Information
- Respond to inquiries and provide quotes
- Manage bookings and event services
- Send confirmations, updates, and communications
- Deliver marketing and promotional content (with consent)
- Improve Website functionality and user experience
- Maintain business records and comply with legal obligations
4. SMS & Email Communications
By submitting your contact information, you consent to receive:
- Email communications (responses, updates, promotions)
- SMS/text messages (if you opt in)
You may unsubscribe from emails at any time, or opt out of SMS by replying “STOP”. Message and data rates may apply.
5. How We Share Information
We do not sell your personal information.
We may share information with:
- Trusted service providers (payment processors, CRM systems, email/SMS platforms)
- Event-related partners (only as necessary to fulfill services)
- Legal authorities when required by law
All third parties are expected to maintain appropriate data protection standards.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no online system is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill business purposes
- Maintain records
- Comply with legal obligations
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your data
- Request correction or deletion
- Opt out of marketing communications
To exercise your rights, contact us at hospitality@otterlygingertastic.com.
9. Third-Party Services
Our Website may use third-party tools such as:
- Payment processors
- Analytics providers (e.g., Google Analytics)
- Marketing platforms
These services have their own privacy policies, and we are not responsible for their practices.
10. Children's Privacy
Our Website is not intended for individuals under 13 years of age.
We do not knowingly collect personal information from children.
11. Accessibility
We are committed to making our Privacy Policy accessible to all users. If you need this information in an alternative format, please contact us.
12. Changes to This Policy
We may update this Privacy Policy at any time.
Updates will be posted on this page with a revised effective date.
Questions? Contact us at hospitality@otterlygingertastic.com.